Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them....
You can't forgive without loving. And I don't mean sentimentality. I don't mean mush. I mean having enough courage to stand up and say, 'I forgive. I'm finished with it.'...
Until you value yourself, you will not value your time. Until you value your time, you will not do anything with it. ...
In almost any industry, if you're passionate about doing a great job and making people that buy your product or service as happy as possible, it's really fulfilling....
Flawless and faultless outcomes are not products of lawless and careless people. No lawless person is a genuine innovator. To your skillfulness, add good manners; to your willfulness, add carefulness!...
Say what you mean, and mean what you say, but don't say it mean!...
I think young people really do care. They want to build their life on something that's solid and makes sense, that's rational, that's not built on mythology, make-believe and wishful thinking....
The best way to improve your business is to improve the lives of your employees....
I suppose . . . in writing you can't have regrets. I mean, you just get it down the way it was . . . it's only wishful thinking that things could be other than they were....